Privacy Policy

Last updated: October 12, 2026

Toronto Commercial Door Repair ("we", "us" or "our") provides commercial door repair, installation and replacement services in Toronto and the Greater Toronto Area. This policy explains what information we collect through torontocommercialdoorrepair.ca, our quote forms and our dispatch line, how we use it and the choices you have. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect information you give us directly, including:

Your name, phone number and property postal code
The service you are interested in and a description of the door problem
Confirmation that you are the property manager, business owner or general contractor authorized for the property
Photos, site details and access instructions you share with our dispatch desk or technicians
Billing and payment details needed to invoice completed work (card payments are processed by our payment provider)

When you visit the website, we may also collect technical information such as the page you came from, browser type and general usage data through cookies and analytics tools.

2. How We Use Your Information

To respond to quote requests and dispatch technicians
To prepare written CAD scopes, invoices and job reports, including NFPA 80 compliance reports
To coordinate with property management, security vendors or insurers when you ask us to
To direct-bill commercial property insurance claims when you authorize us to
To manage service contracts and schedule maintenance visits
To improve our website and services

We do not sell your personal information. We share it only as needed to deliver our services, including with:

Service providers that host our website, process form submissions and handle payments
Your insurer or adjuster, when you ask us to direct-bill a claim
Suppliers, where a part or door must be ordered for your job
Professional advisors, or authorities where required by law

4. Website Forms

Quote requests submitted on this website are delivered to our dispatch desk through a third-party lead capture service. Forms include basic spam protection. We do not ask for an email address on our forms, and we do not publish an email address on this website.

5. Cookies and Analytics

We may use cookies and similar technologies to understand how visitors use the website and to measure the performance of our pages. You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the website may not work as intended without them.

6. Data Retention and Security

We keep job records, scopes, reports and invoices for as long as needed to provide our services, honour warranties and meet legal and tax obligations. We use reasonable administrative, technical and physical safeguards to protect personal information from loss, misuse and unauthorized access.

7. Your Choices and Rights

You may ask to access or correct the personal information we hold about you, or ask us to delete information we no longer need. You may also opt out of non-essential communications at any time.

8. Changes to This Policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

9. Contact Us

For privacy questions or requests, call (437) 555-0146 or send a message through our contact form. Service area: Toronto, ON and the GTA.